PowerPhone is a champion for the public safety industry. For more than 30 years, we’ve helped emergency management and emergency response professionals recognize new possibilities, transform expertise into success, and raise the bar for call handling throughout the world.
What We Offer:
Technology, resources and training that increase agency efficiency, allow emergency communications professionals to perform their jobs at the highest level, and empower the public safety industry to set and strengthen its standard of care.
Our innovative One Number, One Protocol® approach to 911 emergency call handling leads to greater call-taking consistency, enhanced victim and responder safety, better evidence preservation and risk mitigation.
Who We Serve:
Any 911 agency, government agency, university, military, transportation industry, ambulance company or business that wants to provide the optimum level of service based on local operating standards and public safety objectives.
Who We Train:
More 911 dispatchers than anyone else in the world. We have conducted more than 8,000 global dispatcher training classes for more than 200,000 public safety personnel.
Who We Are:
Some of the nation’s foremost emergency communications experts. We understand the industry because we’ve lived the industry. We know what it takes to ensure “every call gets it all”, and we’re here to help make it happen.
To connect people, processes, and technology in a way that empowers public safety.
How We Started:
PowerPhone was founded by Phil Salafia in 1983 on the premise that despite many technological developments in public safety, not enough attention was being given to train operators to use them effectively.
Want to Work With Us:
We are happy to explain our offerings in more detail, or help you earn free seats at a DispatchU class.
1321 Boston Post Rd
Madison, CT 06437