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Every call handler deserves the best public safety call-handling training, regardless of agency size or location. Learn more about DispatchU!
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Vocational Training
Whether you’re looking for pre-employment, new hire, or refresher training, our vocational offerings set the stage for growth in any public safety industry. Our vocational training provides Public Safety Telecommunicators with the foundational knowledge needed for successful careers.
Our Public Safety Telecommunicator course is the heart of our vocational training program. Designed for new hires, or for those looking to acquire skills prior to employment in Public Safety Telecommunications, completing this course earns 40 CEUs with lessons designed to get students up to speed on topics like delivering customer service as a Telecommunicator, emergency management, quality assurance, and handling dispatch-related reports.
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Career Development & Continuing Education
Continuing education is essential for public safety call handling. DispatchU has a range of continuing education opportunities that keep your staff up to date on the latest developments.
Our courses are easy to access and feature expert insight from faculty members with years of experience in multiple public safety industries. Our range of continuing education courses cover everything from keeping responders safe in the field to developing dispatchers’ skills, and supporting agency administrators.
Continuing education is most effective when it is deeply ingrained into your agency’s culture, which is why we also offer a Continuing Education Subscription with access to twelve courses at all times. These courses cover the most pressing topics of the moment to make sure your call handlers are always up to date.
Find Out More About Career Development And Available Courses
In the classroom, course instruction is provided by our expert faculty with years of hands-on experience in the field. Use the button below to find the nearest class to you. Alternatively, on-line training can undertaken at any time from your place of work or at home, there is no need to wait for class availability to come to you.
Contact Us if you can’t find a course near you or are interested in hosting a DispatchU class at your agency.
