PowerPhone, a global leader in 911 communications solutions, has announced the release of the industry’s first Total Response Digital Tablet. Delivered via digital computer tablet or desktop PC, Digital Tablets are the newest delivery source for Total Response protocols – providing on one iPad-sized digital tablet all of the protocols and instructions needed to operate a fully functional emergency dispatch operation. Digital Tablets include incident-specific lines of questioning and pre-arrival instructions for more than 80 emergency call types and can support multiple languages on one device.
As a long-time industry leader in the evolution of emergency dispatch software, PowerPhone is uniquely positioned to usher in this new era of technology while maintaining the high standards associated with Total Response, PowerPhone’s proven integrated protocol formula for 911 dispatch operators.
Said PowerPhone President Jerry Turk, “Our Digital Tablets are just the latest step in PowerPhone’s long journey of streamlining support for emergency dispatch operations. As industry leaders in 911 dispatcher training and technology, we’re proud to bring our intuitive layout and easy-to-follow instructions into the digital age. Years ago, we revolutionized print protocols by putting them all on one paper tablet; today, we’re leading the way by offering the same great system on a light-weight easy-to-use digital tablet. Our Digital Tablets also provide significant savings to 911 communications centers with our 3-in-1 Total Response system and with the multiple language capabilities. This will come as a welcome relief to many during this era of frequent dispatch consolidation.”
PowerPhone’s Digital Tablets can be configured for PowerPhone’s Total Response three-service response system, or for individual departments and combinations of police, fire and EMD response protocols. Digital Tablets allow 911 telecommunicators to quickly and efficiently find the appropriate line of questioning based on incident-specific information gathered.
PowerPhone is offering personalized demonstrations of the new Digital Tablets and Total Response system during the 2015 NENA Conference on June 29th and 30th in Denver, Colorado. Non-event attendees may contact firstname.lastname@example.org to set up a free demonstration as well.
PowerPhone, a 30-year-old privately-held Connecticut corporation, is a leading provider of emergency communications technology, consulting and training. PowerPhone’s time-tested approach to emergency communications ensures consistent call handling and the highest standard of care. As the first organization to develop specific call handling protocols for police, fire, and emergency medical dispatch, PowerPhone has helped raise standards for call handling throughout the world.