Indiana’s Jasper City Police Department is using Total Response to scale operations and manage surging call volume.
Tristate Eyewitness News reports that Jasper has seen a jump in 911 calls from 9,000 to 13,000 over the course of a year.
Agency officials credit Total Response with “making their job easier,” by “helping dispatchers get the right information, in the right order, in the least amount of time.”
Jasper City Police Chief Schmitt values Total Response for providing structured support to dispatchers and for its life-saving potential.
“Anytime you can have a quicker response or get the right information to people quicker, the potential for saving lives it’s always there,” said Chief Schmitt.
Please follow the link below to learn more about how the Jasper City Police Department is scaling their public safety call handling with Total Response CACH software.
If you would like to see Total Response CACH in action, request an online demonstration below.