Updated Course: Protecting Law Enforcement Responders Our Protecting Law Enforcement Responders (PLER) course has been updated. The updates include refreshed course content in both the online and classroom versions. Updates to the online version include giving students full control over course progress (no more waiting on forums), additional activities and assessments and […]Read More
Training Available Online or in the Classroom PowerPhone has been approved in the state of New Jersey to deliver for all three of our dispatch certification programs (Emergency Medical, Fire Service and Law Enforcement Dispatch) and for our Call Assessment certification program. Our Call Assessment certification program teaches PSAPs how […]Read More
PowerPhone has a proud history of moving the 911 industry forward with creative innovations in our call-handling solutions and training. Our underlying philosophy has always been to provide you with the same top-tier products, solutions and training, regardless of your agency’s size or location. This mission is reflected in our […]Read More
Our Spring 2016 catalog includes all of our classroom and on-line offerings from our introductory Public Safety Telecommunicator course through certifications, re-certifications and continuing education.
We offer certification programs in Emergency Medical Dispatch, Fire Service Dispatch, Law Enforcement Dispatch and in Call Assessment. In addition to our single-subject continuing education courses, we also offer a subscription program providing access to numerous one-hour or less training classes (with a new class added every month) on an annual basis.Read More