Training news and course update information. If you have questions about any of these articles or our training services, contact us today.
New Jersey Approves PowerPhone Certifications in EMD, FSD, LED and Call Assessment
Training Available Online or in the Classroom PowerPhone has been approved in the state of New Jersey to deliver for all three of our dispatch certification programs (Emergency Medical, Fire Service and Law Enforcement Dispatch) and for our Call Assessment certification program. Our Call Assessment certification program teaches PSAPs how […]
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Innovative Improvements to PowerPhone Training
PowerPhone has a proud history of moving the 911 industry forward with creative innovations in our call-handling solutions and training. Our underlying philosophy has always been to provide you with the same top-tier products, solutions and training, regardless of your agency’s size or location. This mission is reflected in our […]
Read MoreSpring 2016 Course Catalog for 911 Training Now Available!
Our Spring 2016 catalog includes all of our classroom and on-line offerings from our introductory Public Safety Telecommunicator course through certifications, re-certifications and continuing education.
We offer certification programs in Emergency Medical Dispatch, Fire Service Dispatch, Law Enforcement Dispatch and in Call Assessment. In addition to our single-subject continuing education courses, we also offer a subscription program providing access to numerous one-hour or less training classes (with a new class added every month) on an annual basis.
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How to Handle 911 Callers Ordered to Evacuate During a Natural Disaster or Emergency
911 instructions save lives. This is especially true during natural disasters, one of the most stressful times in 911 dispatch centers. No matter the source (flooding, wildfires, tornados, blizzards, earthquakes, etc.), when a community is in panic, they turn to 911 for help. Arming your PSAP and Call Handlers with […]
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